Job Description Job Description Benefits: * 401(k) matching * Employee discounts * Paid time off * Wellness resources Company Overview: Moonstone Massage Therapy is conveniently located in the heart of Winston-Salem, NC. Our mission is to provide our clients with unparalleled relaxation, rejuvenation, and healing through expert massage therapy services. At Moonstone, we prioritize the well-being of our clients and strive to create a serene and nurturing environment where they can escape the stresses of daily life. Job Description: As the Lead Massage Therapist at Moonstone Massage Therapy, you will embody our commitment to excellence in massage therapy and customer service. You will play a pivotal role in leading our team of talented massage therapists and ensuring the highest level of client satisfaction. Responsibilities: * Perform massage therapy sessions for clients with precision, care, and attention to detail, adhering to Moonstone's high standards of excellence. * Provide leadership and mentorship to other massage therapists, fostering a supportive and collaborative team environment. * Conduct training sessions and workshops to share your expertise with our team, with a focus on specialized techniques such as Hot Stones, Cupping, etc, aligning with Moonstone's signature offerings. * Collaborate closely with management to develop and implement policies and procedures that reflect Moonstone's commitment to exceptional service and client care. * Demonstrate a diplomatic and empathetic demeanor, effectively managing conflicts and fostering positive relationships among team members. * Lead regular meetings with leadership and massage therapy staff to ensure alignment with Moonstone's brand values and service standards, facilitating ongoing training and professional development opportunities. * Manage office hours efficiently, overseeing tasks such as reviewing SOAP notes for accuracy, addressing client concerns promptly and professionally, and contributing to the smooth operation of the therapy center. Qualifications: * Minimum of 4 years of experience as a licensed massage therapist, with a proven track record of delivering exceptional massage therapy services. * Certification in massage therapy from an accredited institution, demonstrating mastery of massage techniques and a commitment to continuous learning and professional development. * Proficiency in specialized techniques such as Hot Stones, in line with Moonstone's signature offerings. * Strong leadership and interpersonal skills, with the ability to inspire and motivate team members to uphold Moonstone's brand values and service standards. * Excellent organizational and time management skills, with a keen attention to detail and the ability to multitask effectively in a fast-paced environment. * Flexibility to work evenings and weekends as needed, accommodating the scheduling needs of our clients and ensuring optimal therapist availability. Benefits: * Competitive salary commensurate with experience, reflecting Moonstone's commitment to recognizing and rewarding talent. * 401k and company match option. * Paid time off and holidays, enabling our team to recharge and enjoy a healthy work-life balance. * Employee discounts on services and products, allowing our team members to experience the benefits of Moonstone's wellness offerings firsthand. How to Apply: If you are passionate about massage therapy and dedicated to delivering exceptional service, we invite you to join our team at Moonstone Massage Therapy. Please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for the position of Lead Massage Therapist here or to [email protected] or apply here. Moonstone Massage Therapy is an equal opportunity employer and values diversity in the workplace. We are committed to creating an inclusive and supportive environment where all team members can thrive. We thank all applicants for their interest; however, only those selected for an interview will be contacted.